UK considers maximum ticket price proposal after Oasis backlash

October 22, 2024
UK considers maximum ticket price proposal after Oasis backlash

Fans would be guaranteed to know the maximum ticket price at the beginning of the buying process under a proposed law tabled in the UK following the Oasis backlash.

The Sale of Tickets (Sporting and Cultural Events) Bill has been put forward in the House of Commons after "dynamic pricing" left some Oasis fans paying more than they expected to secure tickets for the band's reunion gigs.

UK Labour MP Rupa Huq said she wants the law changed to improve pricing transparency and prevent fans from being ripped off.

Oasis’s 2025 UK and Ireland tour has sold out although concerns were raised after some standard tickets more than doubled in price from £148 to £355 and in Ireland from €86.50 - €415 excluding booking fee.

The Britpop group said they were unaware that dynamic pricing was going to be used while Ticketmaster stated that "all ticket prices are set by the tour".

The Government and the UK’s competition watchdog have pledged to look into the practice.

Ms Huq told the PA news agency: "As a lifelong music fan, I, like many of the nation, was scandalised to see the recent situation where people were queuing up for the best part of a day to get Oasis tickets.

"And the pressure is immense when you’re refreshing for six hours to find yourself then finally at the top of the queue, you feel you have to go for it, but by then the ticket is five times the price of what you thought it was when advertised.

"From a consumer protection point of view, our constituents would like some certainty and so this Bill would enshrine in statute a maximum price.

"It’s a sort of sale of goods thing, that the price you can see when you start the process is the price you pay.

"It could be a maximum because dynamic ticket pricing could go down as well as up."

Ms Huq’s Bill has attracted support from MPs from different parties and it could be considered further in the House of Commons on 6 December.

In Ireland, 92 complaints where made to the Competition and Consumer Protection Commission (CCPC) after it said it opened an investigation into Ticketmaster's sale of tickets for the concerts.

One person said they "hurriedly" purchased four tickets for "€490.50 each excluding booking of €25 per ticket" because of a timer at the checkout, meaning that if they did not buy those tickets, they would be forced to queue all over again.

"In hindsight, I'm ashamed and embarrassed I have paid this level of money for standard seats.

"My original objective was to purchase four standing tickets for €175 each, however under the circumstances and with the limited ticket options available to purchase in a limited purchase timeline I proceeded," they said.

In a letter sent to the competition watchdog, a consumer described the situation as a "scandal" and themselves as "one of the gullible victims".

They suggested that Ticketmaster and other ticket sellers should have to "display the current price of the tickets while queuing" so consumers can make "an informed decision".

Ticketmaster previously said it is "committed to cooperating with the CCPC and look forward to sharing more facts about the ticket sales with them".